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For international shipments, you’ll need to provide detailed information including the nature of the goods, total weight, dimensions, origin and destination details, desired shipping dates, and any special handling requirements. Additionally, ensure you have the necessary customs documentation, which our team can help you prepare.

Justin Logistics offers real-time tracking of your shipment via our website. Simply enter your tracking number in the tracking section to view the latest updates regarding your shipment’s location and status.

We prioritize the safety and security of all shipments. Our measures include secure warehousing, rigorous handling procedures, comprehensive insurance coverage, and employing advanced security technology throughout our transport and storage facilities.

 In the unlikely event of damage or loss, Justin Logistics provides support to file a claim. We recommend immediately notifying us upon discovery of any issues. Our team will assist you with the claims process and work towards a resolution, including compensation through our insurance policies where applicable.

Yes, Justin Logistics understands that every business has unique logistics requirements. That’s why we offer customizable logistics solutions tailored to meet the specific needs and preferences of our clients. Whether you require specialized handling, time-sensitive deliveries, or value-added services, we can design a solution that fits your exact specifications.

Our Cold Chain Solutions, built on our comprehensive Ocean and Logistics offerings, bring simplicity and predictability to the transport of your perishables, while also reducing risk and administrative workloads on your business.